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The Ticketing Coordinator role involves managing travel bookings and arrangements, including handling inquiries, issuing tickets, and coordinating with clients and colleagues. The position requires knowledge of reservation systems, IATA rules, and general travel industry practices.
The Learning & Development Executive at Aloft Hotels is responsible for planning and executing training programs to support staff development and uphold the hotel's culture and values. This role includes identifying learning needs, coordinating development activities, managing related budgets, and maintaining training facilities. The executive also ensures professional communication, adherence to company policies, and supports the overall talent development strategy within the hotel.
The Recreation Experience Expert - Recreation Attendant is responsible for providing information and support to guests using recreational facilities, promoting a safe and enjoyable environment. The role includes maintaining facilities, assisting with activities and private functions, handling emergencies, and ensuring compliance with safety and company policies.
The Senior Supervisor, Banquet is a key role in managing banquet operations at S P Setia. This position requires strong leadership skills to ensure high standards of service and event execution while maintaining a positive team environment.
The Executive Club Manager at Sheraton Kota Kinabalu oversees the operation of the club lounge, ensuring high standards of hospitality and service. The role includes managing guest and employee engagement, supporting the club lounge team, and maintaining the condition and supplies of the lounge.
The Director of Sales & Marketing at Four Points by Sheraton Desaru is responsible for leading the property's sales department and managing marketing efforts to achieve booking and revenue goals. This role includes overseeing a sales team, developing sales strategies, managing budgets, and building customer relationships to support the hotel's business objectives.
The Club Assistant (F&B) role focuses on providing exceptional service in a hospitality setting. You will be responsible for assisting guests with their food and beverage needs while ensuring a pleasant dining experience.
The Security/Loss Prevention Supervisor is responsible for patrolling the hotel property, ensuring the safety of guests and staff, and monitoring security systems. This role involves responding to emergencies, conducting safety inspections, and handling incidents according to company policies while maintaining confidentiality and compliance with regulations.
The Assistant Sales Manager supports sales activities focused on building long-term customer relationships and achieving personal sales goals in a hotel environment. The role involves managing sales operations, collaborating with sales channels, and providing customer service to ensure timely service delivery.
This internship position in tourism and recreation involves welcoming guests, managing activities, and supporting event coordination. The role includes customer service, maintaining game attractions, and assisting with group events. It provides experience in tourism and visitor engagement.
The Housekeeping Coordinator at Four Points by Sheraton Desaru is responsible for maintaining the cleanliness and appearance of the hotel. The role supports guest satisfaction by performing various housekeeping tasks within safety and company policy guidelines.
The Hotel Cleanliness Supervisor is responsible for inspecting various hotel areas to ensure cleanliness and quality standards. This role requires coordinating with multiple departments, managing cleaning priorities, resolving discrepancies, and assisting with management duties such as hiring and training. The position also involves ensuring compliance with policies and maintaining professional interactions with guests and staff.
By SuperJobs Career Team · Updated May 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.