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The Sales Manager is responsible for proactively soliciting and handling sales opportunities. This role plays a crucial part in ensuring timely service delivery and fostering long-term, value-based customer relationships to achieve sales objectives.
The Steward Supervisor is responsible for overseeing the stewarding operations within the hotel. This role is integral to maintaining a welcoming environment that enhances guest experiences and supports a diverse team culture.
The F&B and Event Service Expert is responsible for delivering exceptional service to ensure a memorable experience for guests at events and banquets. This role plays a crucial part in maintaining high standards of service and cleanliness while fostering positive interactions with guests and team members.
The Director of Spa is responsible for managing and supervising all areas of the spa. This role plays a crucial part in enhancing guest and employee satisfaction while maximizing financial performance.
The Operations Coordinator is responsible for ensuring guests have a great experience at Evolt Karting. This role involves a dynamic work environment where teamwork and customer service are essential to maintain safety and enjoyment on the track.
The Guest Service Agent is responsible for ensuring a seamless guest experience through efficient check-in and check-out processes. This role plays a crucial part in maintaining the hotel's reputation for exceptional service and hospitality.
The Front Office Manager is responsible for overseeing all front office operations at Perhentian Marriott Resort & Spa. This role involves leading a diverse team to ensure exceptional guest experiences while maximizing financial performance.
The Assistant At Your Service Manager (Operator) is responsible for assisting the Front Office Manager in managing front office functions and supervising staff daily. This role plays a crucial part in ensuring efficient guest services and maintaining high standards of customer satisfaction at Sheraton Johor Bahru.
The Executive Lounge Assistant Manager/Manager is responsible for ensuring the highest quality member stay experience for Elite members. This role involves managing the entire journey of Elite members, from pre-arrival to post-stay feedback, while overseeing day-to-day operations and maintaining service standards.
The M&E Technician III is responsible for responding to and attending to guest repair requests with minimal supervision. This role plays a crucial part in maintaining the hotel's mechanical, electrical, and plumbing systems, ensuring guest satisfaction and safety standards are upheld.
The IT Manager is responsible for overseeing the technology planning and maintenance of the property. This role plays a crucial part in enhancing guest experiences through effective management of the hotel's digital infrastructure.
The Commis I is responsible for preparing special meals and substitute items in a professional kitchen environment. This role plays a crucial part in maintaining food quality and supporting the culinary team at Four Points by Sheraton Desaru.
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By SuperJobs Career Team · Updated September 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.