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The Food Services Supervisor is responsible for ensuring the food service staff works effectively as a team to meet guest needs and maintain high service standards. This role involves overseeing daily operations, managing staff, and ensuring guest satisfaction in a dynamic hospitality environment.
The Technician is responsible for maintaining homestay units in good condition, ensuring safety and comfort for guests. This role involves a variety of maintenance tasks and requires effective problem-solving skills to address urgent repair needs.
The Marcom Coordinator is responsible for promoting brand awareness both internally and externally. This role focuses on maximizing revenue through effective sales techniques while maintaining guest loyalty to Marriott.
The Assistant Venue Manager is responsible for assisting in the daily supervision of restaurant operations. This role plays a crucial part in enhancing guest and employee satisfaction while ensuring operational excellence in a dynamic hospitality environment.
The Steward is responsible for maintaining cleanliness and sanitation in the kitchen and storage areas. This role is crucial in ensuring a safe and efficient working environment for the culinary team.
The Assistant Lounge Manager is responsible for ensuring the smooth operation of the lounge. This role involves overseeing daily activities, managing staff, and enhancing customer satisfaction in a dynamic environment.
The Recreation Attendant is responsible for maintaining the hotel's public and private spaces to the highest standards of cleanliness. This role plays a crucial part in ensuring a safe and welcoming atmosphere that aligns with Sheraton's global reputation for excellence and guest satisfaction.
The Duty Manager is responsible for overseeing all property operations to ensure the highest levels of hospitality and service. This role plays a crucial part in managing guest relations and supporting property goals through effective team leadership and operational management.
The Guest Experience Expert - Telephone Operator is responsible for creating memorable and unique experiences for guests throughout their stay. This role significantly impacts guest satisfaction by providing essential support and assistance during their visit.
The Maintenance Manager is responsible for overseeing all engineering and maintenance operations. This role ensures the safety, security, and protection of assets while managing budgets and compliance in a hospitality environment.
The Accounts Payable Assistant is responsible for verifying financial figures and ensuring accurate postings and documentation. This role plays a crucial part in maintaining the financial integrity of the organization through diligent record-keeping and compliance with company policies.
The Malaysia - 2025 Voyage Program - F&B Operations is responsible for developing future leaders in food and beverage management. This immersive program offers recent graduates hands-on experience in a Marriott-managed hotel, preparing them for supervisory or entry-level management roles.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.