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The Information Assistant is responsible for providing exceptional customer service and acting as a liaison between customers and the Facility Management team. This role plays a crucial part in ensuring a smooth and positive experience for all visitors at Mitsui Outlet Park.
The B2B Customer Support Internship is responsible for engaging with clients to resolve inquiries and build rapport. This role involves assisting the Order to Cash team and collaborating with various departments in a fast-paced environment within a global financial messaging service provider.
The Office Assistant is responsible for ensuring smooth communication with customers. This role is essential in fostering positive relationships and supporting the overall productivity of the team.
The Team Lead, Technical Support Center is responsible for overseeing daily operations to ensure effective customer issue resolution. This role impacts the overall performance of the support team and requires collaboration across departments to meet key performance indicators.
The Associate, Advertiser Solutions is responsible for supporting subscription-based advertisers by managing their programs effectively. This role plays a crucial part in ensuring advertiser satisfaction and program compliance, ultimately contributing to subscription renewals.
The Customer Solutions Analyst is responsible for delivering exceptional value to clients through high-quality technical support. This role involves navigating the complexities of the energy transition and ensuring a seamless customer experience.
The Customer Service Representative is responsible for delivering excellent customer service through various communication channels. This role involves addressing customer inquiries, resolving issues, and providing accurate information about the company's services.
The Mid Market Customer Growth Executive is responsible for driving client satisfaction, retention, and growth through effective client management. This entry-level position plays a crucial role in achieving business growth by fostering strong client relationships and collaborating with internal teams.
The Outbound Caller is responsible for contacting customers regarding overdue payments and assisting them in establishing payment plans. This role involves engaging with individuals to support their financial management while maintaining professionalism and accuracy in record-keeping.
The L1 Customer Service Agent is responsible for managing customer inquiries across various communication channels. This role plays a crucial part in ensuring customer satisfaction and maintaining compliance with established procedures.
The Customer Experience Business Analyst is responsible for obtaining and analyzing information to assist in creating effective targeted programs and services. This role plays a crucial part in supporting business growth by translating data into actionable insights for management.
The Customer Service (Online Sales) is responsible for being the first point of contact for customers. This role plays a crucial part in ensuring efficient handling of customer inquiries and maintaining high levels of customer satisfaction.
By SuperJobs Career Team · Updated October 2026
SuperJobs is tracking 134 live customer service vacancies in Kuala Lumpur, with Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd and Shopee carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 134 live customer service vacancies in Kuala Lumpur right now, the breakdown is 117 full-time roles, 10 internship roles and 7 contract roles. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 49 customer service listings in Kuala Lumpur that disclose pay, the advertised range runs from about RM 1,800 to RM 6,000 per month, with a median starting figure near RM 2,600. These are advertised numbers, not offers: the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
13 open roles in Kuala Lumpur.
11 open roles in Kuala Lumpur.
6 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
4 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
Filter the listings above by employment type and work setting so you only see roles that match how you want to work.
Read the employer profile before applying. It shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Kuala Lumpur attract the bulk of their applications in the opening week.
Set up a SuperJobs profile so employers hiring customer service staff in Kuala Lumpur can approach you directly.
SuperJobs menyenaraikan 134 jawatan kosong terkini Customer Service di Kuala Lumpur untuk pelajar, graduan baharu dan profesional berpengalaman. Semua iklan disiarkan terus oleh majikan yang telah disahkan, dan anda boleh memohon secara percuma tanpa sebarang yuran agensi.
Anda boleh menapis senarai mengikut jenis pekerjaan (sepenuh masa, separuh masa, kontrak, latihan industri atau freelance), serta mengikut industri dan lokasi. Setiap iklan memaparkan skop tugas dan syarat kelayakan, serta julat gaji sekiranya dinyatakan oleh majikan.
Senarai ini dikemas kini setiap kali majikan menyiarkan atau menutup kekosongan, jadi semua jawatan di halaman ini masih menerima permohonan. Daftar profil percuma untuk memohon dengan lebih pantas dan menerima pemberitahuan apabila ada jawatan baharu Customer Service di Kuala Lumpur.