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The Business Development Executive is responsible for engaging potential clients, understanding their needs, and managing the sales process to secure deals. The role includes maintaining sales documentation and providing client service to support business growth.
This HR Internship involves assisting with employee recruitment, record updating, and supporting training sessions. The role also includes administrative duties and contributing to HR programs and compliance. It is suited for students interested in human resources and staff management.
The HR Internship role involves assisting with training needs assessment, organizing company events, supporting campus hiring activities, and compiling employee performance reports. The position requires adaptability and the ability to handle various tasks in a dynamic work environment.
This role offers an opportunity to start a career as a Recruiter Intern at HIREDLY, where you will learn to find and screen candidates to facilitate the hiring process. The position provides valuable experience in a dynamic environment.
The Order to Cash Operations Analyst is responsible for managing customer account creation and amendments, handling accounts receivable billings and invoicing, and ensuring invoice accuracy. The role requires strong Korean language communication skills and involves reporting, tracking metrics, investigating discrepancies, and providing expertise in billing and customer invoicing processes.
The role focuses on serving as the central contact point for employee inquiries across the Hire to Retire lifecycle within HR Services Operations. It involves delivering responsive service related to HR policies, programs, and systems in a client-facing BPO setting, supporting activities such as onboarding, leave management, and issue resolution using various communication channels.
The Associate Business Support Specialist (Korean Bilingual) role supports Source to Settle processes including vendor data setup, supplier onboarding, purchasing, invoicing, and settlements. This position handles customer queries related to these areas primarily via phone within a global team operating under a Follow the Sun Model.
The Service Representative I role at Stanley Black & Decker in Las Vegas involves working within a collaborative and innovative global team to support major brands. The position focuses on contributing to customer service efforts and collaborating with team members to provide effective solutions.
The HR Intern role involves assisting with hiring, onboarding new employees, and maintaining employee engagement. It provides practical experience in human resources and insight into business operations.
The HR Business Partner Intern at Schneider Electric supports workplace culture and employee engagement initiatives while developing practical HR skills. This role contributes to sustainability efforts within a global organization.
The Senior Talent Acquisition Executive will lead recruitment strategies and manage the hiring process for operations in Malaysia and Singapore. The role focuses on collaborating with hiring managers, sourcing candidates, conducting interviews, and overseeing onboarding.
The Administrative & HR Assistant is responsible for independently managing the recruitment process and supporting various HR and administrative tasks. The role involves coordinating recruitment efforts, maintaining employee records, and assisting with payroll and reporting. Effective communication and organizational skills are essential for this position.
By SuperJobs Career Team · Updated May 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.