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The Customer Service Executive is responsible for being the first point of contact for our customers. This role involves addressing inquiries and issues promptly while building positive relationships to enhance customer satisfaction and loyalty.
The Customer Service Representative is responsible for delivering excellent customer service. This role involves engaging with customers to address their inquiries and assist them in finding suitable products, ensuring a positive customer experience.
The Associate Professional, Customer Success (Adobe) is responsible for acting as a liaison between vendors and the organization. This entry-level role involves closely supervised work, focusing on building positive vendor relationships and ensuring effective communication.
The Executive, Contact Centre is responsible for delivering world-class customer service. This role involves managing customer expectations and resolving issues effectively while supporting management in process improvements.
The Customer Experience (Escalation) Specialist is responsible for managing user inquiries and resolving complaints effectively. This role plays a crucial part in enhancing customer satisfaction and operational efficiency within the organization.
The Internship Customer Service Intern is responsible for providing exceptional service to customers through various communication channels. This role involves managing inquiries and issues while ensuring a professional and courteous interaction with clients.
The Customer Service Executive is responsible for supporting various administrative tasks that ensure compliance with ISO standards and finance audit requirements. This role plays a crucial part in maintaining operational efficiency and accuracy within the organization.
The Content Moderator - Indonesian Speaker is responsible for ensuring the safety of online communities by reviewing and analyzing user-generated content. This role plays a crucial part in maintaining a positive, safe, and inclusive environment for users.
The Associate Talent Acquisition (Customer Relation Management) is responsible for cultivating and sustaining strong relationships with key accounts related to the Troopers App. This role involves proactive engagement to ensure customer satisfaction and retention while collaborating with various teams to optimize client app usage.
The Customer Success / Data Analyst is responsible for managing the customer success platform and optimizing data to support customer success managers. This role plays a crucial part in driving analytics that align with business goals and enhances customer satisfaction.
The Customer Service Assistant is responsible for providing information and assistance to customers. This role involves resolving customer issues and ensuring a positive experience while collaborating with teams and supporting mall events.
The SPE - BD Direct Support (Cantonese Speaker) is responsible for overseeing a team to ensure efficient and accurate operations. This leadership role involves managing team performance, implementing process improvements, and delivering exceptional service while aligning with organizational goals and regulatory standards.
By SuperJobs Career Team · Updated September 2026
SuperJobs is tracking 121 live customer service vacancies in Kuala Lumpur, with Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd and Shopee carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 121 live customer service vacancies in Kuala Lumpur right now, the breakdown is 103 full-time roles, 12 internship roles and 6 contract roles. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 45 customer service listings in Kuala Lumpur that disclose pay, the advertised range runs from about RM 1,800 to RM 6,000 per month, with a median starting figure near RM 2,800. These are advertised numbers, not offers — the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
11 open roles in Kuala Lumpur.
11 open roles in Kuala Lumpur.
6 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
4 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
Filter the listings above by employment type and work setting so you only see roles that match how you want to work.
Read the employer profile before applying — it shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Kuala Lumpur attract the bulk of their applications in the opening week.
Set up a SuperJobs profile so employers hiring customer service staff in Kuala Lumpur can approach you directly.
SuperJobs menyenaraikan 121 jawatan kosong terkini Customer Service di Kuala Lumpur untuk pelajar, graduan baharu dan profesional berpengalaman. Semua iklan disiarkan terus oleh majikan yang telah disahkan, dan anda boleh memohon secara percuma tanpa sebarang yuran agensi.
Anda boleh menapis senarai mengikut jenis pekerjaan — sepenuh masa, separuh masa, kontrak, latihan industri atau freelance — serta mengikut industri dan lokasi. Setiap iklan memaparkan skop tugas dan syarat kelayakan, serta julat gaji sekiranya dinyatakan oleh majikan.
Senarai ini dikemas kini setiap kali majikan menyiarkan atau menutup kekosongan, jadi semua jawatan di halaman ini masih menerima permohonan. Daftar profil percuma untuk memohon dengan lebih pantas dan menerima pemberitahuan apabila ada jawatan baharu Customer Service di Kuala Lumpur.