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The Customer Success / Data Analyst is responsible for managing the customer success platform and optimizing data to support customer success managers. This role plays a crucial part in driving analytics that align with business goals and enhances customer satisfaction.
The Customer Service Assistant is responsible for providing information and assistance to customers. This role involves resolving customer issues and ensuring a positive experience while collaborating with teams and supporting mall events.
The SPE - BD Direct Support (Cantonese Speaker) is responsible for overseeing a team to ensure efficient and accurate operations. This leadership role involves managing team performance, implementing process improvements, and delivering exceptional service while aligning with organizational goals and regulatory standards.
The Customer Service Executive is responsible for managing customer inquiries and ensuring customer satisfaction. This role involves collaborating with internal teams to enhance service delivery and improve customer interactions.
The Senior Customer Service Representative for Order Management is responsible for managing customer service activities related to order processing. This role plays a crucial part in ensuring effective communication and support for order management tasks within the organization.
The L1 Customer Service Agent is responsible for being the first point of contact for customers. This role is crucial in addressing inquiries and ensuring a positive customer experience across various communication channels.
The Real Time Incidents (Thai Speaker) is responsible for managing 24/7 real-time coverage of public transportation disruptions and road incidents. This role plays a crucial part in ensuring accurate and timely information is provided for specific cities and countries, enhancing public awareness and safety.
The Key Account Associate is responsible for managing relationships with key clients to ensure their needs are met and expectations exceeded. This role involves collaboration with internal teams to develop tailored solutions and drive growth initiatives, fostering long-term partnerships.
The Customer Service Executive is responsible for providing assistance to players in the online gaming sector. This role involves ensuring a positive gaming experience through effective communication and support.
The Admin/Operations Assistant is responsible for supporting car park operations through various administrative functions. This role plays a crucial part in ensuring smooth traffic control and effective communication among operational units.
The Customer Service Executive (Ecommerce) is responsible for managing online customer interactions across all e-commerce platforms. This role plays a crucial part in enhancing customer satisfaction and brand loyalty through effective communication and problem-solving.
The Helpdesk Support Specialist is responsible for providing first line support for TNS's payment processing products. This role operates in a dynamic 24x7 shift environment, addressing customer inquiries and collaborating with support teams to resolve complex issues.
By SuperJobs Career Team · Updated October 2026
SuperJobs is tracking 134 live customer service vacancies in Kuala Lumpur, with Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd and Shopee carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 134 live customer service vacancies in Kuala Lumpur right now, the breakdown is 117 full-time roles, 10 internship roles and 7 contract roles. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 49 customer service listings in Kuala Lumpur that disclose pay, the advertised range runs from about RM 1,800 to RM 6,000 per month, with a median starting figure near RM 2,600. These are advertised numbers, not offers: the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
13 open roles in Kuala Lumpur.
11 open roles in Kuala Lumpur.
6 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
4 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
Filter the listings above by employment type and work setting so you only see roles that match how you want to work.
Read the employer profile before applying. It shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Kuala Lumpur attract the bulk of their applications in the opening week.
Set up a SuperJobs profile so employers hiring customer service staff in Kuala Lumpur can approach you directly.
SuperJobs menyenaraikan 134 jawatan kosong terkini Customer Service di Kuala Lumpur untuk pelajar, graduan baharu dan profesional berpengalaman. Semua iklan disiarkan terus oleh majikan yang telah disahkan, dan anda boleh memohon secara percuma tanpa sebarang yuran agensi.
Anda boleh menapis senarai mengikut jenis pekerjaan (sepenuh masa, separuh masa, kontrak, latihan industri atau freelance), serta mengikut industri dan lokasi. Setiap iklan memaparkan skop tugas dan syarat kelayakan, serta julat gaji sekiranya dinyatakan oleh majikan.
Senarai ini dikemas kini setiap kali majikan menyiarkan atau menutup kekosongan, jadi semua jawatan di halaman ini masih menerima permohonan. Daftar profil percuma untuk memohon dengan lebih pantas dan menerima pemberitahuan apabila ada jawatan baharu Customer Service di Kuala Lumpur.