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The Process Executive - Maps (Non Voice - Mandarin Speaker) is responsible for performing basic review operations to ensure compliance with client policies. This role involves verifying and analyzing listing data while collaborating with team leads to maintain quality targets in a fast-paced environment.
The Receptionist is responsible for providing front desk support and ensuring a welcoming environment for guests and visitors. This role plays a crucial part in maintaining the office's operational flow and supporting upper management with various administrative tasks.
As a Customer Service Executive, you will play a crucial role in delivering exceptional customer service and resolving inquiries efficiently. This position offers an opportunity to work in a hybrid setting while being part of a dynamic team.
The Specialist, Account Manager (English Speaker) is responsible for managing complex client accounts and developing processes to maintain favorable client relationships. This role plays a crucial part in ensuring client satisfaction and operational efficiency by managing customer interactions and service contracts.
The Technical Customer Service Representative is responsible for providing exceptional support to customers through various communication channels. This role involves troubleshooting technical issues and ensuring a high level of customer satisfaction during night shifts.
The Customer Advisor (English Speaker) is responsible for providing professional responses to inbound calls and managing customer service interactions. This role impacts various industries, ensuring high levels of customer satisfaction through effective communication.
As a Contact Centre Agent, you will play a crucial role in supporting Japanese customers by providing professional customer support and resolving inquiries related to our services. Your expertise in both Japanese and English will be essential in ensuring high customer satisfaction.
The Service Business Manager is responsible for overseeing the service operations and ensuring customer satisfaction. This role involves collaborating with various teams to enhance service delivery and drive business growth.
The Customer Relations Executive is responsible for managing client inquiries and ensuring customer satisfaction. This role involves maintaining strong relationships with clients and collaborating with internal teams to enhance service delivery.
The Customer Service Intern is responsible for engaging with customers to address inquiries and resolve issues efficiently. This role provides an opportunity to gain hands-on experience in a dynamic environment while collaborating with team members to enhance customer satisfaction.
The Online Customer Service Representative is responsible for guiding and assisting customers through their diamond journey. This role involves engaging with customers across various platforms to ensure a seamless experience from presales to after-sales support.
The E-commerce Customer Representative is responsible for being the first point of contact for customers. This role is essential in ensuring customer satisfaction through effective communication and support across various channels.
By SuperJobs Career Team · Updated October 2026
SuperJobs is tracking 134 live customer service vacancies in Kuala Lumpur, with Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd and Shopee carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 134 live customer service vacancies in Kuala Lumpur right now, the breakdown is 117 full-time roles, 10 internship roles and 7 contract roles. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 49 customer service listings in Kuala Lumpur that disclose pay, the advertised range runs from about RM 1,800 to RM 6,000 per month, with a median starting figure near RM 2,600. These are advertised numbers, not offers: the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
13 open roles in Kuala Lumpur.
11 open roles in Kuala Lumpur.
6 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
4 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
Filter the listings above by employment type and work setting so you only see roles that match how you want to work.
Read the employer profile before applying. It shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Kuala Lumpur attract the bulk of their applications in the opening week.
Set up a SuperJobs profile so employers hiring customer service staff in Kuala Lumpur can approach you directly.
SuperJobs menyenaraikan 134 jawatan kosong terkini Customer Service di Kuala Lumpur untuk pelajar, graduan baharu dan profesional berpengalaman. Semua iklan disiarkan terus oleh majikan yang telah disahkan, dan anda boleh memohon secara percuma tanpa sebarang yuran agensi.
Anda boleh menapis senarai mengikut jenis pekerjaan (sepenuh masa, separuh masa, kontrak, latihan industri atau freelance), serta mengikut industri dan lokasi. Setiap iklan memaparkan skop tugas dan syarat kelayakan, serta julat gaji sekiranya dinyatakan oleh majikan.
Senarai ini dikemas kini setiap kali majikan menyiarkan atau menutup kekosongan, jadi semua jawatan di halaman ini masih menerima permohonan. Daftar profil percuma untuk memohon dengan lebih pantas dan menerima pemberitahuan apabila ada jawatan baharu Customer Service di Kuala Lumpur.