Customer Service Jobs in Kuala Lumpur

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Showing 121 jobs matching your filters (Page 9 of 11)

Latest Customer Service Jobs in Kuala Lumpur

L1 Customer Service Quality Assurance - 12 months (3rd Party Contract), ShopeePay

Shopee
Contract

The L1 Customer Service Quality Assurance is responsible for conducting quality assurance audits on various customer interactions. This role plays a crucial part in ensuring service excellence and compliance within the customer service team at ShopeePay.

Kuala Lumpur
Undisclosed

Internship For Customer Service Cum Admin Executive

PT Wealth Consultancy Sdn Bhd
Internship

The Internship For Customer Service Cum Admin Executive is responsible for assisting in daily administrative and operational tasks crucial for the smooth functioning of the company. This role provides valuable hands-on experience in customer service and administrative duties, enhancing skills in communication, organization, and problem-solving.

Kuala Lumpur
MYR 1000 - 1200

Receptionist

Ice Bathhouse Sdn Bhd
Full-Time

The Receptionist is responsible for being the first point of contact for customers, ensuring a welcoming atmosphere. This role plays a crucial part in providing excellent customer service and creating a positive environment for both customers and staff.

Kuala Lumpur
MYR 2800 - 3800

Japanese Technical Troubleshooting Agent - Bilingual Support

Accenture Malaysia
Full-Time

The Japanese Technical Troubleshooting Agent - Bilingual Support is responsible for providing effective customer support through various communication channels. This role plays a crucial part in maintaining customer satisfaction and ensuring timely resolution of technical issues.

Kuala Lumpur
Undisclosed

Customer Service Analyst (Mandarin Speaker)

Accenture Malaysia
Full-Time

The Customer Service Analyst (Mandarin Speaker) is responsible for providing high touch support to partners throughout their lifecycle. This role plays a crucial part in enhancing partner experience by ensuring timely and professional assistance across various communication channels.

Kuala Lumpur
Undisclosed

Service Desk Agent Indonesia Speaker

Accenture Malaysia
Full-Time

The Service Desk Agent (Indonesia Speaker) is responsible for providing technical assistance as the first point of contact for customers. This role operates within a 24/7 support environment, ensuring excellent customer service through effective problem resolution.

Kuala Lumpur
Undisclosed

Real Time Incidents (Japanese & Mandarin Speaker)

Cognizant Malaysia
Full-Time

The Real Time Incidents (Japanese & Mandarin Speaker) is responsible for managing real-time coverage of public transportation disruptions and road incidents. This role requires effective communication and data entry skills in multiple languages to ensure quality service delivery across various cities and countries.

Kuala Lumpur
Undisclosed

Customer Service Specialist (Mandarin Speaker)

TDCX (MY) Sdn. Bhd.
Full-Time

The Customer Service Specialist is responsible for providing exceptional support to our client's travel community. This role involves addressing customer inquiries and ensuring a seamless travel experience through effective communication and problem-solving.

Kuala Lumpur
MYR 3500 - 4500

Trust & Safety Associate (Swahili)

Accenture Malaysia
Full-Time

The Trust & Safety Associate is responsible for ensuring internet safety by reviewing and classifying online content. This role involves investigating complex issues and participating in process improvements while maintaining objectivity in discussions about sensitive topics.

Kuala Lumpur
Undisclosed

Internship Customer Service, Internship

THE D GROUP
Internship

The Internship Customer Service is responsible for resolving customer inquiries through live chat. This role plays a crucial part in enhancing customer satisfaction and engagement by providing timely and effective support.

Kuala Lumpur
MYR 600 - 1000

Guest Support Assistant

Perfect Pinnacles Sdn Bhd
Full-Time

The Guest Support Assistant is responsible for providing exceptional service to guests. This role involves addressing inquiries, resolving issues, and ensuring a positive experience for all guests throughout their stay.

Kuala Lumpur
Undisclosed

Senior Operations Manager, Global Service Support Centre

Transaction Network Services
Full-Time

The Senior Operations Manager, Global Service Support Centre is responsible for overseeing the 24/7 Level 1 Support Teams for TNS’ Accept, Connect, and Orchestrate products. This role plays a critical part in ensuring operational excellence and customer satisfaction in a fast-paced environment.

Kuala Lumpur
Undisclosed

By SuperJobs Career Team · Updated September 2026

Customer Service Jobs in Kuala Lumpur

SuperJobs is tracking 121 live customer service vacancies in Kuala Lumpur, with Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd and Shopee carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.

Of the 121 live customer service vacancies in Kuala Lumpur right now, the breakdown is 103 full-time roles, 12 internship roles and 6 contract roles. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.

Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.

Customer Service Salaries in Kuala Lumpur

Across the 45 customer service listings in Kuala Lumpur that disclose pay, the advertised range runs from about RM 1,800 to RM 6,000 per month, with a median starting figure near RM 2,800. These are advertised numbers, not offers — the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.

Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.

Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.

Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.

Top Employers Hiring Customer Service Staff in Kuala Lumpur

Accenture Malaysia

11 open roles in Kuala Lumpur.

Cognizant Malaysia

11 open roles in Kuala Lumpur.

Agro Tech Asia Sdn Bhd

6 open roles in Kuala Lumpur.

Shopee

5 open roles in Kuala Lumpur.

TDCX (MY) Sdn. Bhd.

5 open roles in Kuala Lumpur.

Concentrix Cvg Malaysia

4 open roles in Kuala Lumpur.

The Fame Events Sdn Bhd

3 open roles in Kuala Lumpur.

How to Land a Customer Service Job in Kuala Lumpur

  1. 1

    Filter the listings above by employment type and work setting so you only see roles that match how you want to work.

  2. 2

    Read the employer profile before applying — it shows every other live role at that company, which is often a faster route in than the one advert you found.

  3. 3

    Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.

  4. 4

    Apply within the first 72 hours. Listings in Kuala Lumpur attract the bulk of their applications in the opening week.

  5. 5

    Set up a SuperJobs profile so employers hiring customer service staff in Kuala Lumpur can approach you directly.

Related searches

Jawatan Kosong Customer Service di Kuala Lumpur 2026

SuperJobs menyenaraikan 121 jawatan kosong terkini Customer Service di Kuala Lumpur untuk pelajar, graduan baharu dan profesional berpengalaman. Semua iklan disiarkan terus oleh majikan yang telah disahkan, dan anda boleh memohon secara percuma tanpa sebarang yuran agensi.

Anda boleh menapis senarai mengikut jenis pekerjaan — sepenuh masa, separuh masa, kontrak, latihan industri atau freelance — serta mengikut industri dan lokasi. Setiap iklan memaparkan skop tugas dan syarat kelayakan, serta julat gaji sekiranya dinyatakan oleh majikan.

Senarai ini dikemas kini setiap kali majikan menyiarkan atau menutup kekosongan, jadi semua jawatan di halaman ini masih menerima permohonan. Daftar profil percuma untuk memohon dengan lebih pantas dan menerima pemberitahuan apabila ada jawatan baharu Customer Service di Kuala Lumpur.

Customer Service Jobs in Kuala Lumpur — FAQs

How many customer service jobs are available in Kuala Lumpur?
There are 121 live customer service vacancies in Kuala Lumpur on SuperJobs as of September 2026. The listing updates continuously as employers post new roles and close filled ones, so the count on the page above is always current.
Which companies hire the most customer service staff in Kuala Lumpur?
Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd, Shopee and TDCX (MY) Sdn. Bhd. currently have the most open customer service roles in Kuala Lumpur. Company profiles on SuperJobs show every live vacancy at each employer alongside employee reviews.
What salary do customer service jobs in Kuala Lumpur pay?
Advertised salaries run from roughly RM 1,800 to RM 6,000 a month, with a median around RM 2,800. That is drawn from the 45 listings that publish a figure — the majority of Malaysian postings mark salary as undisclosed.
Are there customer service internships in Kuala Lumpur?
Yes — 12 of the current customer service listings in Kuala Lumpur are internships. Filter the results above by employment type to see only those.
Do I need to be based in Kuala Lumpur to apply?
Not always. Some of these roles are hybrid or remote-friendly and will consider candidates elsewhere in Malaysia, though employers generally prefer applicants who can attend an in-person interview. Each listing states its work setting.
Bagaimana cara memohon kerja Customer Service di Kuala Lumpur?
Pilih iklan jawatan yang sesuai, baca skop tugas dan syarat kelayakan, kemudian klik butang 'Mohon'. Anda perlu mendaftar profil percuma dan memuat naik resume sekali sahaja — selepas itu, anda boleh memohon mana-mana jawatan dalam masa tidak sampai dua minit. SuperJobs tidak mengenakan sebarang bayaran kepada pemohon.
Berapa gaji purata Customer Service di Kuala Lumpur?
Gaji berbeza mengikut industri, jawatan dan tahap pengalaman. Setiap iklan di SuperJobs memaparkan julat gaji bulanan sekiranya dinyatakan oleh majikan, jadi anda boleh melihat julat gaji sebenar bagi jawatan Customer Service di Kuala Lumpur terus pada senarai di halaman ini. Untuk perbandingan yang lebih luas, lihat ciri Salary Insights kami.
Syarikat manakah yang sedang mengambil pekerja Customer Service di Kuala Lumpur?
Terdapat 121 kekosongan aktif Customer Service di Kuala Lumpur pada masa ini, ditawarkan oleh pelbagai majikan termasuk syarikat tempatan dan multinasional. Nama majikan dipaparkan pada setiap iklan, dan anda boleh melihat profil penuh syarikat tersebut beserta semua kekosongan lain yang ditawarkan.