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The Product Centre Coordinator is responsible for managing customer service and sales. This role plays a crucial part in ensuring customer satisfaction and operational efficiency within the outlet.
The Associate, Customer Acquisition is responsible for driving sales and renewing contracts through effective customer engagement. This role plays a crucial part in demonstrating the value of client products and services, contributing to overall business growth.
The Internship Intern, Customer Service / Client Engagement is responsible for enhancing customer engagement and satisfaction. This role involves collaborating with the team to analyze customer interactions and develop strategies that positively impact client relationships.
The Associate, Client Services (Japanese Speaker) is responsible for providing advanced application support for the iLevel software to global clients. This role involves troubleshooting complex technical issues and collaborating with cross-functional teams to ensure outstanding client service and timely resolutions.
Join our team as a Customer Service Executive and play a crucial role in enhancing customer satisfaction through effective communication and problem-solving. This position offers an opportunity to develop your skills in a dynamic environment.
The Customer Success Executive (HK) is responsible for ensuring optimal platform adoption and customer satisfaction. This role involves strategic outreach, data analysis, and acting as the voice of the customer within a dynamic team environment.
The Telemarketer is responsible for engaging with customers to understand their needs and provide tailored solutions. This role involves building strong relationships to ensure customer satisfaction and managing cases for timely resolution.
The Service Representative I is responsible for providing exceptional customer service and support. This role operates within a collaborative and innovative environment, contributing to the success of major brands and enhancing customer satisfaction.
The Call Centre Agent is responsible for handling inquiries from tenants and contractors. This role involves ensuring effective communication and customer satisfaction in a dynamic work environment.
The L1 Customer Service Quality Assurance is responsible for conducting quality assurance audits on various customer interactions. This role plays a crucial part in ensuring service excellence and compliance within the customer service team at ShopeePay.
The Digital Data Reviewer is responsible for ensuring the safety of online content by reviewing and classifying it according to client policies. This role involves working in a fast-paced team environment while handling sensitive material and participating in continuous training.
The Trust and Safety Associate is responsible for ensuring internet safety by reviewing and classifying user-generated content. This role involves investigating complex issues and contributing to process improvements in a fast-paced environment.
By SuperJobs Career Team · Updated October 2026
SuperJobs is tracking 134 live customer service vacancies in Kuala Lumpur, with Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd and Shopee carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 134 live customer service vacancies in Kuala Lumpur right now, the breakdown is 117 full-time roles, 10 internship roles and 7 contract roles. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 49 customer service listings in Kuala Lumpur that disclose pay, the advertised range runs from about RM 1,800 to RM 6,000 per month, with a median starting figure near RM 2,600. These are advertised numbers, not offers: the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
13 open roles in Kuala Lumpur.
11 open roles in Kuala Lumpur.
6 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
4 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
Filter the listings above by employment type and work setting so you only see roles that match how you want to work.
Read the employer profile before applying. It shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Kuala Lumpur attract the bulk of their applications in the opening week.
Set up a SuperJobs profile so employers hiring customer service staff in Kuala Lumpur can approach you directly.
SuperJobs menyenaraikan 134 jawatan kosong terkini Customer Service di Kuala Lumpur untuk pelajar, graduan baharu dan profesional berpengalaman. Semua iklan disiarkan terus oleh majikan yang telah disahkan, dan anda boleh memohon secara percuma tanpa sebarang yuran agensi.
Anda boleh menapis senarai mengikut jenis pekerjaan (sepenuh masa, separuh masa, kontrak, latihan industri atau freelance), serta mengikut industri dan lokasi. Setiap iklan memaparkan skop tugas dan syarat kelayakan, serta julat gaji sekiranya dinyatakan oleh majikan.
Senarai ini dikemas kini setiap kali majikan menyiarkan atau menutup kekosongan, jadi semua jawatan di halaman ini masih menerima permohonan. Daftar profil percuma untuk memohon dengan lebih pantas dan menerima pemberitahuan apabila ada jawatan baharu Customer Service di Kuala Lumpur.